How We Roll

The following Terms and Conditions apply to your use of the Sugar Your Face Bakery website and/or products. By placing an order, you are agreeing to all of the following:

Orders

  • We require 2 weeks' notice for all orders; orders outside of that time frame are subject to a Rush Fee

  • Large events require 1 month consult prior to event date

  • 50% deposit via Venmo (@sugaryourface) is required to secure a date; please see our calendar below for tentative availability

  • 75% deposit via Venmo (@sugaryourface) is required for all rush order cakes

  • Remaining balance can be paid via Venmo or cash; due upon receipt

  • Cancellations/Changes to orders must be made 10 days prior to event date in order to receive refund of deposit

  • For 50% of deposit refund, cancellations must be made 7 days prior to event date

  • Price list is a guideline and does not reflect the final price; for more accurate pricing, please contact us for a quote!

  • $75 minimum applies to all orders

Delivery + Pick-Up

  • Delivery will be agreed upon prior to placing order

  • Delivery to the following West San Fernando and Conejo Valley areas is included in the price unless otherwise specified upon order:

    • West Hills

    • Bell Canyon

    • Woodland Hills

    • Canoga Park

    • Chatsworth

    • Hidden Hills

    • Calabasas

    • Agoura

    • Westlake Village

    • Oak Park

    • Thousand Oaks

  • Deliveries outside of these areas are subject to an additional fee; to be discussed when placing order

cake care + handling

  • All cakes are refrigerated immediately prior to delivery/pickup; cakes should remain refrigerated until 30 minutes to an hour prior to serving to ensure buttercream and cake are not too cold to consume

  • To ensure the least amount of damage to the structure of the cake, please provide support (i.e. hand, tray) under the cake while carrying or moving

  • If picking up, please transport in the flattest possible part of your car to eliminate damage; this is usually on the FLOOR of the passenger seat. Please do NOT transport cakes on a seat that is not flat, as this may cause cake to slide off cake board

  • Once a cake is delivered/picked up, Sugar Your Face Bakery will not be held responsible for the condition of the order after received by customer/venue

Bakery Info + Disclaimers

  • Sugar Your Face Bakery is a licensed Cottage Food Operator in Los Angeles, California

  • Sugar Your Face Bakery is NOT a dedicated allergen-free business

  • All bakery items are produced in a home kitchen that also produces common food allergens

  • Although extra precautions are taken when preparing allergen-friendly products, Sugar Your Face Bakery cannot guarantee the absence of cross-contamination with products containing dairy, eggs, nuts, gluten, and/or other allergy-causing ingredients

  • The Customer understands this risk and agrees to hold Sugar Your Face Bakery and its owners harmless for any allergic reactions and to indemnify Sugar Your Face Bakery in the event of any claims arising from allergic reactions

privacy

  • Sugar Your Face Bakery will not share or sell any information provided by the Customer during order / inquiry process